Support, innovation & training
IT support & maintenance
Troubleshooting, repairs, preventive maintenance and help for your users: we look after your IT equipment on demand or under a maintenance contract. You have a single point of contact, with on-site or remote interventions.
What we offer
What we do
Every engagement is adapted to your context: entrust us with all of these services or only the ones you need.
01
User support
Remote or on-site help with everyday problems.
02
Hardware repair
Diagnosis and repair of computers, laptops, printers and peripherals.
03
Preventive maintenance
Scheduled visits, updates and checks to prevent breakdowns.
04
Managed IT contracts
Full management of your IT equipment, with commitments agreed together.
05
Data recovery
Recovering files deleted by mistake or stored on damaged drives.
Deliverables
What you receive
- An up-to-date inventory of your equipment: computers, printers, network
- Remote or on-site support, with a single point of contact
- A preventive maintenance plan and scheduled visits
- A report after each intervention
- Response times and commitments set out in the contract
Who it’s for
Ideal for
- An SME or firm without an in-house IT department
- An organisation whose breakdowns slow its teams down
- A school, clinic or hotel whose activity cannot stop
- A company or NGO with several offices to look after
- An organisation that has lost files or has a damaged drive